Kiehl's, a brand steeped in history, began its journey in 1851 as a humble apothecary in New York City's East Village. Founded by John Kiehl, the original store served the local community with homeopathic and herbal remedies. Over the decades, and under the stewardship of the Morse family who took over in 1921, Kiehl's transitioned into a purveyor of exceptional skincare, hair care, and body care products. Known for its scientific approach, generous sampling policy ("Try Before You Buy"), and straightforward, no-frills packaging, Kiehl's has cultivated a loyal following by focusing on effective formulations made with high-quality ingredients. The brand's philosophy blends its apothecary heritage with a commitment to customer service and community engagement.
While Kiehl's maintains its deep roots in New York City, where its flagship store still stands, its products are manufactured in various locations to meet global demand. Notably, Kiehl's has a significant manufacturing facility in the United States, specifically in Piscataway, New Jersey. This domestic production allows for close quality control over many of their iconic formulas. Additionally, as part of the L'Oréal group since 2000, Kiehl's may also leverage L'Oréal's international manufacturing network to produce certain products for specific markets. However, a strong emphasis remains on ensuring the quality and efficacy that have defined the Kiehl's brand for over a century.